Privacy Policy

AutoSolved Auto Sales, LLC (“AutoSolved,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains the types of information we may collect through AutoSolvedAutos.com, how we may use and share that information, and the choices available to you.

Information we may collect

Depending on how you use the site, we may collect information you voluntarily provide, including your name, phone number, email address, mailing address, vehicle preferences, trade-in information, rental details, driver-application information, employment and income information, housing information, and other details you submit through our forms.

For financing requests, we may also collect sensitive identifying information that you choose to provide, including date of birth, identification type, and Social Security number. We may collect credit-related information and information needed to communicate with financing sources or evaluate financing options when you authorize us to do so.

We may also automatically receive limited technical information such as browser type, device information, IP address, pages visited, referral information, and cookie or similar technology data when you use the website.

How we may use information

• Respond to questions, requests, and customer-service inquiries.
• Process vehicle purchase, financing, cash-offer, rental, and driver-application requests.
• Verify identity and information you provide.
• Evaluate or facilitate financing options and, when authorized, obtain or use consumer credit information for the transaction you initiated.
• Communicate with financing sources, lenders, service providers, and other parties involved in fulfilling your request.
• Operate, secure, maintain, and improve our website and services.
• Detect or prevent fraud, misuse, or security incidents.
• Comply with applicable legal, regulatory, recordkeeping, or law-enforcement requirements.

How information may be shared

We may share information when reasonably necessary to provide the service you request. This may include financing sources and lenders, consumer reporting agencies when legally permitted and authorized, technology and hosting providers, form and communication providers, professional advisors, and other service providers that support our operations.

Our website currently uses or may use third-party services such as Jotform for request forms, Tawk.to for live chat, WordPress and our hosting providers for website operation, email-delivery services, and analytics or cookie-management tools. Information submitted through or processed by those services may also be subject to their own privacy and security practices.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect the rights, safety, property, or security of AutoSolved, our customers, or others.

Financing and consumer credit information

When you initiate a financing request and provide the required authorization, AutoSolved may use the information you submit to evaluate financing options, verify identity, communicate with financing sources, and request consumer credit information as permitted by law. An initial inquiry may be a soft inquiry when available; a lender or financing source may later require a hard inquiry, additional authorization, or a separate secure application. Submitting a financing request does not guarantee approval or any particular financing terms.

Cookies and similar technologies

We may use cookies and similar technologies to operate the site, remember preferences, understand website usage, improve performance, and support communications. Where available, cookie controls on the site can be used to manage applicable preferences.

Data security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Please avoid sending sensitive information through ordinary email or live chat when a secure form is provided for that purpose.

Data retention

We may retain information for as long as reasonably necessary to process your request, maintain business and transaction records, meet legal or contractual obligations, resolve disputes, prevent fraud, and support legitimate business operations. Retention periods may vary depending on the type of information and the purpose for which it was collected.

Your choices

You may choose not to submit optional information. You may also contact us to update information you previously provided, ask questions about our privacy practices, or request that we review a privacy-related concern. Some information may need to be retained where required for legal, regulatory, fraud-prevention, transaction, or recordkeeping purposes.

Children’s privacy

AutoSolved’s website and services are not directed to children under 13, and we do not knowingly seek personal information from children under 13 through this website.

Changes to this policy

We may update this Privacy Policy as our website, services, vendors, or legal obligations change. The effective date at the top of this page will be updated when material revisions are made.

Contact us

AutoSolved Auto Sales, LLC
2759 Delk Rd, Suite 2706
Marietta, GA 30067
678-389-6443
contact@autosolvedautos.com